Wheelers Frequently Asked Questions
When is Wheelers open?
Is Wheelers wheelchair accessible?
Yes!
Most of our facilities are wheelchair accessible including:
- Restaurant
- Sugar camp boiling area
- Museums
- Washrooms
- 100 meter boardwalk into the Sugar Bush
- The Barn (gravel pathway is mud during spring)
Can I make a reservation for eating at the Pancake House?
Do you have gluten free menu options?
We do! Our homemade maple baked beans are gluten free. We do have delicious gluten free pancake mix available for a small fee.
The food is cooked on the same surface as pancakes containing those products. When cooking special order pancake we use a paper towel with a few drops of vegetable oil to wipe off the area of the grill where the pancake will be cooked, rub it down again with fresh paper towel, cook the pancake on that area, and use a separate clean utensil to flip the pancake.
We have been able to accommodate most people with sensitivities in this manner but encourage those with severe sensitivities or allergies (to wheat, eggs, etc.) to bring their own precooked pancakes (or french toast) which we can heat in the microwave and serve with our pure maple syrup for a small service fee.
I have a food allergy - what can I eat?
Hopefully we can make you something delicious you can eat! Here are some details on how we accommodate various allergies:
Gluten Allergy/intolerance– Gluten-free pancake mix available by request (contains whole egg powder) (does not contain dairy). Our Beans are gluten-free. There are wheat crumbs in our sausages.
Diabetic– Calorie reduced artificial syrup available
Egg Allergy– Egg-free pancake mix available by request. Dairy/egg free mix available by request. Our sausage and beans are made without egg.
Milk/Dairy Allergy– Milk-free pancake mix available by request. Our sausage and french toast are Dairy free. Beans contain dairy.
Nut Allergy– There are no nut ingredients in our meals or pure maple products (maple syrup, maple sugar, maple taffy, maple butter). We do have maple sugar coated nuts for sale at our store that are prepared in a separate kitchen. Servers and cooks may have come in contact with nuts. For those with severe nut allergies we do not guarantee that we are a nut free environment.
Please Note:The food is cooked on the same surface as pancakes containing those products. When cooking special order pancake we use a paper towel with a few drops of vegetable oil to wipe off the area of the grill where the pancake will be cooked, rub it down again with fresh paper towel, cook the pancake on that area, and use a separate clean utensil to flip the pancake. We have been able to accommodate most people with sensitivities in this manner but encourage those with severe sensitivities or allergies (to wheat, eggs, etc.) to bring their own precooked pancakes (or french toast) which we can heat in the microwave and serve with our pure maple syrup for a small service fee.
*Those with severe allergies should advise their server as it is very difficult to prevent cross-contamination.*
